Hotline: 0422 253 2325


FAQ




Are there any hidden charges?


While you shop at ROLON online sales website, there are no hidden charges that will be incurred by you. You pay for the total amount of the goods including courier charges.



Can I cancel an order?If so, what will be cancellation period from the date of placing the order?


Before receiving confirmation mail from the company, you can cancel the order as per the cancellation policy.



I have received a damaged/wrong product, what should I do?


You can return the product to us. Kindly refer our return policy for further details.



I have procured an item with specification that doesn’t match my requirement, what should I do?


Contact customer support for further support. We will provide replacement matching your specification as per our return policy



What if my motorcycle is not listed in the website and i need a chain sprocket kit for it?


Kindly fill the customized enquiry form with necessary details. We will get back to you shortly.



Why I am being asked for a Complete Payment for my Order in advance?


Please note that certain products are manufactured only against the orders. In the event, the customer doesn't pay the order amount in advance, ROLON reserves the right to cancel the order.



What will be the delivery period?


Delivery time will be given to you through mail at the time of order confirmation.